Moonfleet Sailing – Privacy & Data Protection Policy

Moonfleet Sailing PRIVACY STATEMENT

Who we are in this privacy statement references to “we,” “us” and “our” are to Moonfleet Sailing. References to “our website” or “the website” are to www.moonfleet.net

This policy (together with any other documents referred to in it) describes what personal information we collect or obtain about you and how we use it.

This policy covers the following:

A. Your consent to this privacy policy
B. Information we may collect or receive about you
C. How we use the information
D. How we may share your information
E. Retention of your information
F. Your rights and Access to Information
G. Complaints procedure

A. Your consent to this privacy policy
If you undertake any of the following activities and provide personal data to us we will endeavour to make it clear why we need it and to obtain your specific consent to use it. Unless otherwise notified you will be treated as having consented to our use of your personal data under the terms of this policy if you:

Attend any of the following:
RYA Practical Sailing course
RYA Theory course
Own Boat Tuition
Cross Channel Cruises
Easter Channel Dash
Round the Island race
SRC exam papers are held for 5 years
Any other activity with Moonfleet Sailing

B. Information about you
You may give us information about you by filling in a booking form on the website or by email or by post which will show personal details as follows: Name, Address, Telephone Number, Email address, Medical Information and NOK details, Credit/Debit card information (which will be deleted once payment has been taken)

C. How we use the Information
Any personal information we collect from this website or by any other means will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your booking and after sales service including certificate registration, we may use your email address to send you information about our other services and events. In such cases you will be offered the option to opt out of receiving such information.

D. How we may share your information
We may share your information with certain third parties including:
RYA: for Day Skipper and Coastal Skipper certificate registration
Acorne: to process Virgin Experience Vouchers for sailing weekends
Activity Gifts: to process vouchers for sailing weekends
Worldpay: to process Credit/Debit card payments

E. Retention of your Information
We may keep and process your personal data for no longer than is necessary and are
committed to keeping the data you provide us secure and will take all reasonable precautions to protect your personal information from loss/misuse or alteration.

F. Your rights and Access to Information
You have the right to request a copy of any information we hold about you. In order to receive such information please send your contact details to the following address:

Moonfleet Sailing
29 Rockley Road
Poole
Dorset
BH15 4EY

Or email: info@moonfleet.net

G. Complaints Procedure
The RYA may contact students when necessary for quality assurance of RYA training, for example in the investigation of a complaint or incident. In these instances the information is used solely for the requested purpose and is not entered on the RYA database.